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Performance is predicated on establishing Control & Stability of management processes before leveraging more complex techniques; such as those found in the Proactive Reliability Realm. We don’t look for perfection in Control & Stability before moving on to Proactive Reliability, but a strong culture of control and stability needs to be established to sustain performance.
Control & Stability
The major elements within the Control & Stability Realm are Foundation, Process and Focus & Execution. Each of these elements is broken down into sub-elements.
Foundation sub-elements refer to the basic structure, resources and assets needed for the organization to perform its objectives. The sub-elements that make up this area include an organizational strategic plan, business plan, policies, organizational structure, proper staffing levels, operating budget, facilities, tools and software, etc.
Process sub-elements refer to the processes people work within in order to know what to do, and how to do, how to coordinate activities, and to determine if those tasks are being done properly. The sub-elements that make up this area include things like work identification, planning and scheduling of work orders, work coordination, work permit attainment, inventory management, etc.
Focus & Execution sub-elements refer to the leadership and management aspects of running the organization. The sub-elements that make up this area include items such as climate and job satisfaction surveys, supervisor leadership training, setting team goals, conflict resolution, giving and receiving performance feedback, performance evaluations, process discipline and related measures.
We strive to reach and sustain Control & Stability performance above the 85% level. It is important to reach and sustain the 85% level because doing so establishes consistency in how the organization performs. Consistent performance will enable the organization to generate data in a repeatable manner. Consistent data leads to actionable information. This information is acted on through Proactive Reliability tools for continuous improvement.
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